Health & Medical · Pediatric Dentistry

Hero Pediatric Dentistry - Herndon

131 Elden St, # 130, Herndon, Virginia, 20170

Google Maps Updated: 13 May 2026
Authenticity Score: 90/100
About

Patients are generally happy with the medical care provided, especially by specific doctors. However, the administrative side, particularly phone responsiveness and scheduling, is a major source of frustration. It is a good clinic if you can get past the front desk.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 60/100
Pro Tip

Try to visit in person for scheduling to avoid phone delays.

Compassionate providers
Poor admin communication
Pros & Cons

✓ What Works Well

  • Good doctors
  • Friendly staff
  • Convenient location

✗ Areas to Improve

  • Poor phone responsiveness
  • Scheduling issues
  • Strict policies
Frequently Asked Questions
  • Why can't I reach anyone?
  • Is the staff always this rude?
User Feedback

Doctors are great.

Admin is a nightmare.

Very helpful staff.

Location Details
Street: 131 Elden St, # 130
City: Herndon
State: Virginia
Postcode: 20170
Country: United States
Location
131 Elden St # 130, Herndon, VA 20170
Quick Info
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