Hershey Dental Care
575 E Chocolate Ave, Hershey, Pennsylvania, 17033
This practice is highly polarizing. While many patients praise the clinical staff for their kindness and gentle care, there is a significant volume of complaints regarding aggressive billing, unprofessional front-office staff, and questionable treatment recommendations. It appears to be a practice where the clinical experience is often overshadowed by administrative and service-related frustrations.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always confirm your insurance coverage and treatment plan in writing before any procedure to avoid billing disputes.
✓ What Works Well
- Friendly and gentle clinical staff
- Welcoming office environment
- Modern tools and technology
✗ Areas to Improve
- Aggressive billing and upselling
- Unprofessional front office staff
- Poor communication and responsiveness
- Why am I being charged for services I didn't receive?
- Why was my appointment canceled without notice?
The hygienist is great, but the front desk is rude.
They push expensive treatments I didn't need.
I love the clinical care, but the office management is a nightmare.
- Category Health & Medical
- City Hershey
- State Pennsylvania
- Postcode 17033
- Country United States
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