250 3rd St NW, empty, Winter Haven, Florida, 33881
Hess Orthodontics has faced significant backlash following a merger, with many long-term patients reporting a decline in service quality, difficulty scheduling appointments, and poor communication. While some patients still have positive interactions with specific staff members, the overall sentiment is one of frustration due to administrative chaos and perceived lack of care for patient time.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are considering treatment, check recent reviews specifically for the Winter Haven location, as experiences vary by office.
✓ What Works Well
✗ Areas to Improve
The merger ruined the experience.
Staff is nice but the office is a mess.
Impossible to get an appointment.