Automobile · Auto Repair

Heveners Tire & Auto

11107 Iron Bridge Rd, Chester, Virginia, 23831

Google Maps Updated: 19 May 2026
Authenticity Score: 88/100
About

Heveners Tire & Auto is a local favorite for many, known for honest, friendly, and efficient service. Customers often praise the staff for being down-to-earth and helpful, especially with inspections and quick repairs. While most have a great experience, some recent reviews mention concerns about upselling and a new credit card surcharge. Overall, it is seen as a reliable spot for community members to get their vehicles fixed without the dealer price tag.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
16
Lowest rating

We analyze 71 public reviews for Heveners Tire & Auto using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 85/100
Transparency 78/100
Pro Tip

Ask for a detailed breakdown of inspection findings before authorizing major repairs.

State Inspections
General Repair
Pros & Cons

✓ What Works Well

  • Honest and reliable mechanics
  • Quick turnaround times
  • Friendly, community-focused staff

✗ Areas to Improve

  • Recent 3% credit card surcharge
  • Occasional aggressive upselling
  • Mixed feedback on front desk attitude
Frequently Asked Questions
  • Do they take walk-ins for state inspections?
  • Is there a fee for using a credit card?
  • Can they handle major engine work?
User Feedback

Great local shop that treats you like family.

Be careful with inspection quotes, get a second opinion.

Fast service and they even give out candy.