HFS Federal Credit Union - Hilo
Financial Services · Credit Union

HFS Federal Credit Union - Hilo

632 Kinoole St, Hilo, Hawaii, 96720

Google Maps Updated: 14 May 2026
Authenticity Score: 91/100
About

This credit union is highly regarded for its excellent customer service and helpful staff. Members consistently praise the efficiency of the loan process and the friendly, welcoming atmosphere. It is a trusted institution that treats its members like family, making it a top choice for banking in Hilo.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
17
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 85/100
Staff Helpfulness 95/100
Pro Tip

The online application process is very streamlined and efficient.

Service: Excellent
Atmosphere: Welcoming
Pros & Cons

✓ What Works Well

  • Excellent customer service
  • Helpful staff
  • Efficient loan process

✗ Areas to Improve

  • Occasional wait times
  • Limited branch hours
Frequently Asked Questions
  • Is the service good?
  • How is the loan process?
User Feedback

Staff is very helpful

Great banking experience

Highly recommended

Location Details
Street: 632 Kinoole St
City: Hilo
State: Hawaii
Postcode: 96720
Country: United States
Location
632 Kinoole St, Hilo, HI 96720
Quick Info
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