110 Salem Turnpike, Norwich, Connecticut, 06360
Hi Dental Care receives mixed feedback. Many patients appreciate the friendly staff and the office's ability to accommodate emergencies. However, there are significant concerns regarding administrative policies, including strict cancellation fees, scheduling errors, and poor communication from the front desk. While the clinical care is often praised, the administrative experience is a major pain point for many.
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Be very careful with their cancellation policy; they are known to be strict and charge fees.
✓ What Works Well
✗ Areas to Improve
The staff is very patient with kids.
Scheduling is often a nightmare.
Great clinical care, but poor admin.