Hickory Creek Family Dentistry
561 E Lincoln Hwy, New Lenox, Illinois, 60451
This practice has a split reputation. Many patients love the friendly, modern environment and Dr. Gierman's personality. However, a significant number of reviews highlight concerns about billing transparency and aggressive treatment planning. It is a mixed bag for those seeking consistent, low-stress care.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a written estimate for any major work before starting to avoid surprise bills.
✓ What Works Well
- Friendly and personable staff
- Modern, clean facility
- Dr. Gierman is well-liked
✗ Areas to Improve
- Billing and insurance transparency issues
- Aggressive upselling of services
- Scheduling inconsistencies
- Why was I billed for services not covered?
- Is the staff pushy with treatments?
Great for cleanings, but be careful with major work.
Front desk can be difficult to deal with.
Dr. Gierman is a ray of sunshine.
- Category Health & Medical
- City New Lenox
- State Illinois
- Postcode 60451
- Country United States
readers daily.