Hicks Insurance
Financial Services · Insurance Agency

Hicks Insurance

10833 AL-25, Calera, Alabama, 35040

Google Maps Updated: 14 May 2026
Authenticity Score: 90/100
About

Hicks Insurance is widely regarded as a family-oriented agency that treats clients like their own. Customers frequently mention Jacob and Blythe for their exceptional patience and ability to find the best rates. The agency is praised for its personal touch, with staff often going above and beyond to remind clients of payments or assist during personal hardships. While there are a few complaints regarding cancellation policies and communication, the overwhelming sentiment is one of loyalty and high satisfaction.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
9
Lowest

We analyze 64 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 85/100
Staff Helpfulness 94/100
Pro Tip

The agency is known for its monthly payment reminders, which is a huge help for busy clients.

Family-owned business
High personal touch
Pros & Cons

✓ What Works Well

  • Family-like, caring atmosphere
  • Excellent rate shopping
  • Proactive communication

✗ Areas to Improve

  • Disputes over cancellation fees
  • Occasional reports of rudeness
  • Pricing concerns for some
Frequently Asked Questions
  • Are there fees for early cancellation?
  • Can you help me find a better rate?
User Feedback

They make you feel like family

Spot on advice for coverage

Great bang for the buck

Location Details
Street: 10833 AL-25
Neighborhood: Calera
City: Calera
State: Alabama
Postcode: 35040
Country: United States
Location
10833 AL-25, Calera, AL 35040
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.