HIDALGO EYE CARE & OPTICAL
5011 W Hillsborough Ave, Suite F, Tampa, Florida, 33634
Hidalgo Eye Care is praised for its bilingual staff and Dr. Hidalgo's thorough, dedicated approach. Many patients feel well-informed and cared for. However, there are recurring complaints about phone responsiveness, long wait times, and billing transparency. The office is popular, which seems to contribute to some of the service bottlenecks.
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The office is often busy; try booking online or arriving early to ensure a smoother check-in process.
✓ What Works Well
- Bilingual (English/Spanish) service
- Thorough eye exams
- Friendly and dedicated doctor
✗ Areas to Improve
- Difficult to reach by phone
- Long wait times
- Billing and insurance transparency issues
- Do they accept my insurance?
- Why is it hard to get someone on the phone?
Great doctor, busy office
Very helpful and kind staff
Good care but administrative struggles
- Category Health & Medical
- City Tampa
- State Florida
- Postcode 33634
- Country United States
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