12176 S 1000 E, Suite 4, Draper, Utah, 84020
Patients generally appreciate the medical providers for being attentive and knowledgeable, often highlighting the convenience of the texting system. However, there is a recurring frustration regarding administrative disorganization, billing transparency, and occasional dismissive behavior from front desk staff. While many find the care top-notch, others feel the clinic has become too busy, leading to rushed appointments and poor follow-up. It is a mixed bag where the quality of the doctor often outweighs the operational headaches for long-term patients.
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Use the text messaging system for routine questions to bypass the busy phone lines.
✓ What Works Well
✗ Areas to Improve
The texting system is a game changer for communication.
Billing feels like a nightmare with hidden fees.
Some providers are spot on, while others seem hurried.