Higginbotham Family Dental
5100 Wheelis Dr, Ste 214, Memphis, Tennessee, 38117
Patients have mixed experiences at this practice. Many appreciate the friendly and professional staff, and some have been loyal patients for years. However, there are recurring complaints about billing errors, poor communication, and high staff turnover, which has led to inconsistent care. The experience seems to depend heavily on which staff member you interact with.
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✓ What Works Well
- Friendly and professional staff
- Good care for anxious patients
- Clean and modern office
✗ Areas to Improve
- Billing and insurance errors
- High staff turnover
- Inconsistent communication
- Why was I charged this fee?
- How do I resolve this billing issue?
The clinical staff is great, but the admin side is a mess.
I feel like they push unnecessary work.
The staff turnover has really affected the vibe.
- Category Health & Medical
- City Memphis
- State Tennessee
- Postcode 38117
- Country United States
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