Higginbotham Family Dental
6630 Summer Knoll Cove, Suite 103, Bartlett, Tennessee, 38134
Patients generally love the warm, family-like atmosphere and the gentle care provided by the hygienists. While many praise the staff for being kind and thorough, some long-term patients feel the recent management changes have made the office feel more like an assembly line. Billing transparency is a recurring pain point, with some users reporting unexpected charges. Overall, the clinical care is seen as top-notch, but the administrative side can be hit or miss.
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Ask for a written treatment plan with exact costs before starting any procedure to avoid surprise bills.
✓ What Works Well
- Warm and welcoming staff
- Gentle and thorough hygienists
- Modern technology and clean facility
✗ Areas to Improve
- Inconsistent billing practices
- Feeling like an assembly line
- Communication issues with management
- Do you offer payment plans for uninsured patients?
- Why am I receiving unexpected charges after my visit?
The hygienists are the real stars here.
Billing feels like a guessing game sometimes.
The atmosphere used to be more personal.
- Category Health & Medical
- City Bartlett
- State Tennessee
- Postcode 38134
- Country United States
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