High Country Title & Escrow
486 Lewis St, Pagosa Springs, Colorado, 81147
The firm has a mixed reputation. Many clients praise specific staff members like Kaitlin and Jenny for their professionalism and responsiveness. However, there are significant complaints about poor communication, lack of follow-up, and errors in documentation since the firm was acquired by a larger company. It seems to be a hit-or-miss experience depending on the staff member assigned.
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If you are working with them, try to get a direct email address for your specific closing agent.
✓ What Works Well
- Helpful and professional staff (specific individuals)
- Smooth closing process (for some)
- Responsive to questions
✗ Areas to Improve
- Poor communication and follow-up
- Errors in documentation
- Difficult to reach by phone
- Why is my escrow statement delayed?
- Can you correct this error?
- Who is my point of contact?
Kaitlin is a pleasure to work with
Things have gone downhill
Great communication
- Category Professional Services
- City Pagosa Springs
- State Colorado
- Postcode 81147
- Country United States
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