High Lakes Health Care
929 SW Simpson Ave, Suite 300, Bend, Oregon, 97702
Reviews are polarized. Many patients love their specific doctors, citing thoroughness and compassion. However, a significant number of patients report extreme frustration with the administrative side, including long wait times, poor phone communication, and issues with referrals.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for non-urgent communication to avoid the phone queue.
✓ What Works Well
- Excellent individual doctors
- Thorough care
- Compassionate bedside manner
✗ Areas to Improve
- Poor phone system and communication
- Long wait times for appointments
- Administrative disorganization
- How long is the wait for a new patient?
- Why is it so hard to reach the office?
Great doctors, bad front desk
Referral process is a nightmare
Care is spot on when you finally get in
- Category Health & Medical
- City Bend
- State Oregon
- Postcode 97702
- Country United States
readers daily.