High Lakes Urgent Care
1140 SW Simpson Ave, Suite 110, Bend, Oregon, 97702
High Lakes Urgent Care is widely regarded as a top-tier facility in Bend, with many patients calling it the best in the region. The providers, particularly Eric Sorenson, receive glowing reviews for their bedside manner and thoroughness. While the clinical care is consistently rated as excellent, the billing department and some front-desk interactions are frequent points of contention. Patients appreciate the online scheduling but warn others to be prepared for potential surprise costs.
We analyze 77 public reviews for High Lakes Urgent Care using our data models and filter out spam to highlight only authentic feedback.
Always ask for a price estimate before agreeing to any supplies or braces during your visit.
✓ What Works Well
- Exceptional provider bedside manner
- Efficient online appointment system
- Thorough and compassionate care
✗ Areas to Improve
- Aggressive and opaque billing practices
- Rude front desk staff reported
- High costs for minor procedures
- Do I need an appointment or can I walk in?
- Why is the billing so expensive?
- Are they equipped to handle my specific condition?
Best urgent care in Oregon by a mile.
Billing is downright exploitative.
Providers take the time to listen.
- Category Health & Medical
- Neighborhood West Bend
- City Bend
- State Oregon
- Postcode 97702
- Country United States
