104 W Medical Park Dr, Lexington, North Carolina, 27292
Patients are deeply divided. Many praise specific doctors for being caring and thorough, while others report feeling like a number or being mistreated by the front desk. Billing issues and difficulty getting through on the phone are common complaints. It seems like a hit-or-miss experience depending on which provider you see.
Document every phone call and interaction, as patients report discrepancies in communication.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the staff makes it hard to stay.
Billing is a mess.
Finally found a doctor who listens.