Automobile · Auto Repair

Highland Automotive

104 S Harmon St, Alpine, Texas, 79830

Google Maps Updated: 18 May 2026
Authenticity Score: 40/100
About

Highland Automotive has a very poor reputation, with many customers reporting rude, unprofessional, and even aggressive behavior from the staff. While some locals find them efficient for quick inspections, the general consensus is that the customer service is severely lacking. Many travelers advise avoiding this shop if possible, preferring to drive to other towns for better service.

Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating

We analyze 76 public reviews for Highland Automotive using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 30/100
Transparency 35/100
Pro Tip

If you need a state inspection, call ahead and be prepared for a very no-nonsense, potentially abrasive interaction.

State inspections
Cash only
Pros & Cons

✓ What Works Well

  • Fast for state inspections
  • Convenient location
  • Some skilled mechanics

✗ Areas to Improve

  • Extremely rude and unprofessional staff
  • Poor customer service
  • Aggressive behavior
Frequently Asked Questions
  • Do they perform state inspections?
  • Are they open on weekends?
  • Is it worth the drive to another town?
User Feedback

The rudest business I've ever dealt with.

They treated me like a criminal.

Fast inspection, but I'll never go back.