Highland Creek Modern Dentistry
4605 Hylas Ln, C, Huntersville, North Carolina, 28078
Patients generally appreciate the modern facility and the friendly, empathetic approach of Dr. Patel and her team. Many report feeling comfortable after years of dental anxiety. However, there are significant concerns regarding billing transparency and refund processes, with some patients feeling overcharged or misled by administrative staff.
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✓ What Works Well
- Modern and clean facility
- Dr. Patel has excellent bedside manner
- Painless cleaning experiences
✗ Areas to Improve
- Questionable billing practices
- Difficulty obtaining refunds
- Some reports of pushy sales tactics
- Are they transparent about insurance coverage?
- Is the staff pushy with treatment plans?
Great for those with dental anxiety
Billing department needs improvement
Modern technology makes procedures easier
- Category Health & Medical
- City Huntersville
- State North Carolina
- Postcode 28078
- Country United States
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