Highland Dental Clinic
5163 US Hwy 98 S, Lakeland, Florida, 33812
Patients generally praise Dr. Fernandez for her gentle touch and the welcoming nature of the staff. Many feel like family, noting that the team goes above and beyond to ensure comfort during procedures. However, a segment of users reports significant frustration regarding billing transparency and perceived unnecessary treatment plans. While some find the care top-notch, others feel the practice prioritizes profit over patient needs.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request a detailed itemized breakdown of your treatment plan before signing any financial agreements.
✓ What Works Well
- Gentle and caring dentist
- Welcoming and friendly staff
- Modern and clean facility
✗ Areas to Improve
- Billing transparency issues
- Perceived aggressive upselling
- Inconsistent communication
- Do they accept VA referrals?
- Why are there extra sterilization fees?
- Is the treatment plan actually necessary?
Dr. Fernandez is super sweet and makes you feel at home.
Billing is a mess and they push for expensive work.
The staff treats you like family, not just a number.
- Category Health & Medical
- City Lakeland
- State Florida
- Postcode 33812
- Country United States
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