3901 Madison Ave, North Highlands, California, 95660
This practice faces significant criticism regarding its administrative operations and patient care consistency. While some patients appreciate individual staff members, the collective voice points to frequent appointment cancellations, long wait times, and a lack of clear communication. Many reviewers feel the quality of dental work is subpar, citing issues with crowns and fillings. It is a spot where patients often feel like just another number rather than a valued client.
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Check your insurance coverage and billing statements closely, as many patients report unexpected charges.
✓ What Works Well
✗ Areas to Improve
The office is often dirty and the staff seems overwhelmed.
Communication is a major pain point; phones rarely get answered.
Dental work often requires follow-up elsewhere to fix mistakes.