Highland Dental Group
3291 Stanford Ranch Rd, Suite 102, Rocklin, California, 95765
The practice receives high praise for its clinical care, particularly from hygienists like Miriam. However, there are significant concerns regarding billing transparency, perceived upselling, and administrative communication. Patients who have a good experience love the team, but those who encounter billing issues find the process very frustrating.
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Always ask for a detailed cost breakdown before any procedure to avoid surprises.
✓ What Works Well
- Excellent hygienists
- Gentle care
- Accommodating for emergencies
✗ Areas to Improve
- Billing transparency issues
- Perceived upselling
- Administrative communication gaps
- Why was I charged for a deep cleaning?
- Do you accept my insurance?
Miriam is a tooth whisperer
Billing is confusing
Great clinical care
- Category Health & Medical
- City Rocklin
- State California
- Postcode 95765
- Country United States
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