Highland Family Dental: Rachel Carlson, DMD
2516 TN-49, Ste. 101, Pleasant View, Tennessee, 37146
Highland Family Dental is widely loved for its warm, family-like atmosphere and Dr. Carlson's gentle approach. Patients appreciate the thorough explanations and the effort the team makes to ease dental anxiety. However, some users have raised concerns about billing transparency and occasional confusion regarding insurance coverage. Most patients feel like they are in good hands and highly recommend the practice.
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Always ask for a written breakdown of your treatment plan and costs before starting any procedure.
✓ What Works Well
- Very welcoming and friendly staff
- Dr. Carlson is gentle and highly skilled
- Clean and comfortable office environment
✗ Areas to Improve
- Billing practices can be confusing
- Occasional surprise costs
- Some patients feel pressured by treatment plans
- Do they accept my insurance plan?
- Why did my bill change?
Dr. Carlson is a gem, makes you feel like family.
Great with kids and adults alike.
Billing needs to be more transparent to avoid confusion.
- Category Health & Medical
- City Pleasant View
- State Tennessee
- Postcode 37146
- Country United States
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