1030 President Ave, # 2001, Fall River, Massachusetts, 02720
Highland Pediatrics has a very polarized reputation. Many parents love their specific doctors, citing excellent care and thoroughness. However, there is a significant amount of frustration regarding the administrative side, including long hold times, billing issues, and perceived rudeness from the support staff. It seems to be a place where the clinical care is often great, but the system around it is broken.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you find a doctor you like, stick with them, but be prepared to manage your own administrative follow-ups.
✓ What Works Well
✗ Areas to Improve
Great doctors, bad system
Billing is a nightmare
Staff needs better training