8000 Research Forest Dr, Suite 360, The Woodlands, Texas, 77382
Highland Woods Health is generally well-regarded for its compassionate and thorough medical care. Patients appreciate the availability of Saturday hours and the professional demeanor of the doctors. However, there are recurring complaints about the billing department's rudeness and the difficulty of navigating the centralized phone system.
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Be very clear about the nature of your visit when scheduling to avoid unexpected billing charges for 'additional' concerns discussed during a physical.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the billing staff needs training.
I love the convenience of Saturday hours.
The phone system is a major frustration.