Highlands-Cashiers Hospital
190 Hospital Dr, Highlands, North Carolina, 28741
This hospital is widely viewed as a community treasure, with patients frequently commending the clean facilities and professional staff. The imaging and lab departments receive high marks for efficiency and kindness. While most experiences are positive, some patients have expressed frustration with billing transparency and occasional communication gaps regarding test results. Overall, it is seen as a reliable local resource for mountain residents.
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Clarify the nature of your visit at check-in to avoid unexpected emergency room billing charges.
✓ What Works Well
- Clean and well-maintained facility
- Efficient imaging and lab services
- Friendly and professional staff
✗ Areas to Improve
- Billing department can be difficult
- Occasional lack of follow-up on results
- Emergency vs. Urgent care pricing confusion
- Is this an emergency room or urgent care?
- How do I access my test results?
A true community asset
Billing needs more clarity
Staff is gentle and caring
- Category Health & Medical
- City Highlands
- State North Carolina
- Postcode 28741
- Country United States
readers daily.