Highlands Dermatology
Health & Medical · Dermatology

Highlands Dermatology

118 Holly Springs Park Dr, Franklin, North Carolina, 28734

Google Maps Updated: 13 May 2026
Authenticity Score: 84/100
About

Highlands Dermatology is generally praised for its professional and thorough care. Patients appreciate the clean environment and the expertise of the providers. While most have a great experience, there are recurring complaints about phone responsiveness and occasional administrative rudeness, which can detract from the overall quality of the visit.

Review Summary
20
Most Relevant
14
Newest
20
Highest
16
Lowest
Total Reviews Analyzed: 70
Performance Scores
Medical Expertise 90/100
Admin Efficiency 60/100
Pro Tip

Use the patient portal for scheduling or follow-ups if you have trouble reaching them by phone.

Specializes in skin cancer screening
Modern diagnostic equipment
Pros & Cons

✓ What Works Well

  • Thorough exams
  • Professional staff
  • Clean facility

✗ Areas to Improve

  • Poor phone responsiveness
  • Occasional administrative rudeness
  • Billing confusion
Frequently Asked Questions
  • How do I get a return call?
  • Is this procedure covered?
User Feedback

The doctors are top-notch.

Hard to get someone on the phone.

Very thorough skin checks.

Location Details
Street: 118 Holly Springs Park Dr
Neighborhood: Franklin
City: Franklin
State: North Carolina
Postcode: 28734
Country: United States
Location
118 Holly Springs Park Dr, Franklin, NC 28734
Quick Info
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