Health & Medical · General Hospital

Highlands Hospital

401 E Murphy Ave, Connellsville, Pennsylvania, 15425

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

Patients are deeply divided here. While some praise the lab and radiology staff for being quick and painless, many others report a toxic culture in the ER and psych units. Communication is a major pain point, with families feeling left in the dark during critical times. Several reviews mention rude, dismissive staff who seem burnt out. It is a mixed bag where your experience depends entirely on which department you visit.

Our Review Process
20
Most Relevant
20
Newest
20
Highest
20
Lowest

We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 45/100
Admin Efficiency 35/100
Pro Tip

The lab and radiology departments seem to be the only consistently reliable spots in this facility.

Inconsistent
High turnover
Pros & Cons

✓ What Works Well

  • Efficient lab and radiology services
  • Some individual nurses are very caring
  • Quick appointment availability for some tests

✗ Areas to Improve

  • Rude and dismissive ER staff
  • Poor communication with families
  • Inconsistent quality of care in psych unit
Frequently Asked Questions
  • Why is communication so poor during discharge?
  • Are the psych unit conditions safe?
User Feedback

Staff needs better bedside manner

Discharge planning is non-existent

Culture needs a total overhaul

Location Details
Street: 401 E Murphy Ave
State: Pennsylvania
Postcode: 15425
Country: United States
Location
401 E Murphy Ave, Connellsville, PA 15425
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.