Health & Medical · Veterinary Clinic

Highlands Veterinary Clinic

2501 Valley Ridge Rd, Covington, Virginia, 24426

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

Clients are split on their experience here. Many praise the staff for being compassionate and saving their pets' lives, often noting the clinic is more affordable than emergency alternatives. However, others report poor experiences with specific staff members, citing lack of empathy and aggressive handling of animals. Billing practices and communication regarding fees are frequent points of contention.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
13
Lowest

We analyze 65 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 60/100
Pro Tip

Request Dr. Taylor specifically if you want a highly rated experience.

Emergency availability
Affordability
Pros & Cons

✓ What Works Well

  • Affordable pricing compared to emergency vets
  • Compassionate care for many pets
  • Helpful follow-up calls

✗ Areas to Improve

  • Inconsistent staff behavior
  • Concerns over billing and fees
  • Lack of empathy in some interactions
Frequently Asked Questions
  • Are there hidden fees for card payments?
  • Do they handle emergency cases?
User Feedback

Staff can be hit or miss

Prices are a real bang for the buck

Compassion varies by provider

Location Details
Street: 2501 Valley Ridge Rd
City: Covington
State: Virginia
Postcode: 24426
Country: United States
Location
2501 Valley Ridge Rd, Covington, VA 24426
Quick Info
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