Highmark
Home Services · Restoration & Mitigation

Highmark

8720 Eagle Creek Pkwy, Savage, Minnesota, 55378

Google Maps Updated: 20 May 2026
Authenticity Score: 75/100
About

Highmark receives mixed reviews. Many customers are very happy with the mitigation team, praising their professionalism and speed. However, the restoration phase often faces criticism for being slow, with some customers reporting poor communication and long delays. While the quality of the final work is generally good, the management of the restoration process seems to be a pain point for many.

Our Review Process
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Most Relevant
18
Newest
20
Highest rating
15
Lowest rating

We analyze 73 public reviews for Highmark using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 70/100
Communication 60/100
Pro Tip

The mitigation team is usually much faster than the restoration team; set clear timeline expectations early.

Mitigation: Fast
Restoration: Slow
Pros & Cons

✓ What Works Well

  • Excellent mitigation team
  • Professional and kind staff
  • Good final work quality

✗ Areas to Improve

  • Slow restoration process
  • Inconsistent communication
  • Project delays
Frequently Asked Questions
  • How long does the restoration take?
  • Are they good with insurance claims?
  • Why are there delays in the project?
User Feedback

Mitigation team was awesome, but restoration took forever.

Communication is slow and inconsistent.

They made a stressful situation manageable.