8720 Eagle Creek Pkwy, Savage, Minnesota, 55378
Highmark receives mixed reviews. Many customers are very happy with the mitigation team, praising their professionalism and speed. However, the restoration phase often faces criticism for being slow, with some customers reporting poor communication and long delays. While the quality of the final work is generally good, the management of the restoration process seems to be a pain point for many.
We analyze 73 public reviews for Highmark using our data models and filter out spam to highlight only authentic feedback.
The mitigation team is usually much faster than the restoration team; set clear timeline expectations early.
✓ What Works Well
✗ Areas to Improve
Mitigation team was awesome, but restoration took forever.
Communication is slow and inconsistent.
They made a stressful situation manageable.