Hilda Ortega - State Farm Insurance Agent
Professional Services · Insurance Agency

Hilda Ortega - State Farm Insurance Agent

491 New Rochelle Rd, Bronxville, New York, 10708

Google Maps Updated: 14 May 2026
Authenticity Score: 85/100
About

The team is widely praised for being welcoming, patient, and professional. Massiel and Nicole are frequently mentioned as standout agents who provide excellent service. Customers appreciate the clear explanations and the ability to get things done quickly. There are a few negative reviews regarding communication and cancellation processes, but the majority of feedback is very positive.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
18
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 90/100
Communication 85/100
Pro Tip

They offer services in both English and Spanish.

Bilingual staff
Quick response
Pros & Cons

✓ What Works Well

  • Welcoming environment
  • Helpful and patient agents
  • Fast assistance

✗ Areas to Improve

  • Communication delays
  • Difficult cancellation process
Frequently Asked Questions
  • Do you offer bilingual service?
  • How do I get a business insurance quote?
  • Can you help with life insurance?
User Feedback

Massiel is amazing

Nicole provides the best service

Great rates

Location Details
Street: 491 New Rochelle Rd
Neighborhood: Bronxville
City: Bronxville
State: New York
Postcode: 10708
Country: United States
Location
491 New Rochelle Rd, Bronxville, NY 10708
Quick Info
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