Hill Country Customs Collision & Towing
5505 TX-46, New Braunfels, Texas, 78132
Hill Country Customs is a polarizing business. Many customers praise their high-quality body work and friendly service, particularly from staff like Ashton. However, there are significant complaints regarding towing damage, poor communication, and long repair times. The business seems to have a loyal following but also faces serious allegations of unprofessionalism and poor management from a subset of customers.
We analyze 78 public reviews for Hill Country Customs Collision & Towing using our data models and filter out spam to highlight only authentic feedback.
If you need towing, ensure you document the condition of your vehicle before and after the tow.
✓ What Works Well
- High-quality body and paint work
- Friendly and helpful staff
- Good communication for many
✗ Areas to Improve
- Serious allegations of towing damage
- Long repair times
- Inconsistent communication
- Do you offer 24-hour towing?
- How long for body work?
- Do you work with all insurance?
Ashton is amazing and very thorough.
They caused damage to my vehicle during towing.
Great work, but communication can be slow.
- Category Automobile
- Neighborhood New Braunfels
- City New Braunfels
- State Texas
- Postcode 78132
- Country United States
