Hillandale Primary Care
2523 Panola Rd, Lithonia, Georgia, 30058
Patients are deeply divided regarding their experiences here. Many long-term patients adore Dr. Niaz and her staff, describing them as caring and thorough. Conversely, a large number of recent reviews highlight severe issues with billing, long wait times, and perceived rudeness from the front office staff. The clinic seems to struggle with administrative consistency.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, try to speak with the office manager directly rather than the front desk staff.
✓ What Works Well
- Caring and thorough doctors
- Saturday availability
- Friendly medical assistants
✗ Areas to Improve
- Billing department issues
- Long wait times
- Inconsistent communication
- Why am I being billed for a covered visit?
- How do I get a refund?
Dr. Niaz is a lifesaver.
Billing is a nightmare.
Wait times are an inconvenience.
- Category Health & Medical
- City Lithonia
- State Georgia
- Postcode 30058
- Country United States
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