Hillandale Primary Care
1950 Riverside Pkwy, Lawrenceville, Georgia, 30043
Dr. Niaz is highly regarded for her compassionate and thorough care, with many long-term patients. However, the practice is plagued by significant administrative issues, including billing disputes, poor phone communication, and long wait times. Patients often feel that the office management does not match the quality of the medical care.
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Keep detailed records of all billing and insurance communications to resolve disputes.
✓ What Works Well
- Caring and compassionate doctor
- Thorough medical care
- Friendly clinical staff
✗ Areas to Improve
- Billing and insurance disputes
- Poor phone responsiveness
- Long wait times
- Why am I being billed for a covered service?
- How can I reach the office by phone?
Dr. Niaz is amazing, but the billing department is a mess.
Great care, but I'm tired of the long wait times.
The staff is friendly, but they never answer the phone.
- Category Health & Medical
- City Lawrenceville
- State Georgia
- Postcode 30043
- Country United States
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