Hillandale Smiles
1734 Elton Rd, Suite 231, Silver Spring, Maryland, 20903
Hillandale Smiles has a long-standing reputation with many loyal patients who appreciate the professional, thorough care and the friendly atmosphere. The hygienists, particularly Michelle, receive high praise. However, there is a significant divide in reviews, with some patients reporting aggressive upselling, billing errors, and rude interactions with front-desk staff. It appears to be a practice where experiences vary greatly depending on the staff member and the specific procedure.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are unsure about a recommended treatment, ask for a detailed explanation and consider a second opinion.
✓ What Works Well
- Excellent hygienists
- Professional and thorough care
- Long-term patient loyalty
✗ Areas to Improve
- Billing and insurance disputes
- Aggressive upselling
- Inconsistent front-desk professionalism
- Why am I being charged for this?
- Do you offer payment plans?
Michelle is the best hygienist.
Some patients feel pressured into unnecessary work.
Billing practices can be confusing.
- Category Health & Medical
- City Silver Spring
- State Maryland
- Postcode 20903
- Country United States
readers daily.