3821 Marks Rd, Agoura Hills, California, 91301
Hillcrest is often described as a life-changing facility for teens struggling with addiction and mental health. Many parents and former clients praise the compassionate staff and effective treatment programs. However, there are serious concerns raised by some parents regarding trust, billing practices, and communication, suggesting that while the clinical care is strong, the administrative side can be problematic.
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Ensure all communication and billing agreements are documented in writing before starting treatment.
✓ What Works Well
✗ Areas to Improve
Changed my life.
Staff is supportive.
Billing was a nightmare.