200 WI-70, St Germain, Wisconsin, 54558
The reviews for Hiller Vacation Homes are incredibly polarized. Some owners and renters have had great experiences, praising the team's responsiveness and professionalism. However, a significant number of people have had major issues, ranging from cleanliness and maintenance problems to serious communication breakdowns and disputes over fees. It seems like a company that can be great when things go right, but very difficult to deal with when things go wrong.
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If you rent, take photos of everything the moment you arrive and document any issues immediately.
✓ What Works Well
✗ Areas to Improve
Great when things go right, a nightmare when they don't.
The cleaning service needs a serious overhaul.
Management can be very dismissive.