200 Silver St, Suite 106, Agawam, Massachusetts, 01001
Hillside Dermatology receives high praise for its professional, kind, and thorough medical staff. Many patients feel well-cared for and appreciate the spa-like environment. However, there are significant complaints regarding administrative issues, including rigid appointment policies, billing errors, and difficulty reaching the office by phone.
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Be very punctual, as they have a strict 5-minute grace period policy.
✓ What Works Well
✗ Areas to Improve
They saved my life.
Staff is rude and dismissive.
Great care, but administrative nightmare.