Hillside Primary Care
3710 Roosevelt Ave, San Antonio, Texas, 78214
Hillside Primary Care receives mixed reviews. Many patients praise the compassionate and attentive care from specific providers like Dr. Stella and Dr. Beard. However, there are significant complaints regarding administrative issues, including difficulty reaching the office, billing errors, and poor communication from the call center.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal or email for communication, as the phone system is frequently reported as difficult to navigate.
✓ What Works Well
- Compassionate and attentive providers
- Clean and organized facility
- Friendly front desk staff
✗ Areas to Improve
- Difficulty reaching the office via phone
- Billing and insurance issues
- Inconsistent administrative support
- Why is it hard to reach the office?
- Are the providers consistent?
Dr. Stella is amazing and truly cares.
The call center is frustrating and unhelpful.
Billing department is a mess.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78214
- Country United States
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