Hillside Primary Care
1009 Northwest Loop 410, San Antonio, Texas, 78216
Patients are split on their experience here. Many love the individual providers, noting they are thorough and kind, but the administrative side is a major headache. Communication issues, billing confusion, and difficulty reaching the office directly are common complaints. It seems like a case of great doctors trapped in a frustrating system.
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✓ What Works Well
- Caring and attentive providers
- Easy lab work process
- Friendly medical assistants
✗ Areas to Improve
- Poor communication with billing
- Difficult to reach by phone
- Inconsistent office maintenance
- Why am I getting bills for covered services?
- How do I get my lab results?
The doctors are great but the system is broken
Billing department is impossible to reach
Great bang for the buck if you can get an appointment
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78216
- Country United States
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