Health & Medical · Primary Care

Hillside Primary Care

2207 S Clear Creek Rd, Suite 303, Killeen, Texas, 76549

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

Hillside Primary Care receives mixed reviews. Many patients highly value the care provided by specific nurse practitioners like Roselyn Omungo, citing her as caring and thorough. Conversely, there are significant complaints regarding administrative issues, such as difficulty reaching the office by phone, billing errors, and inconsistent communication.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
14
Lowest

We analyze 66 (Most relevant, Newest, Highest rating, Lowest rating) reviews from every angle to find the real story so you know exactly what to expect. We use expertise and Artificial Intelligence to analyze these reviews and detect spam and real comments.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 60/100
Pro Tip

If you have trouble reaching them by phone, try using the patient portal for non-urgent communication.

Provider Quality
Administrative Responsiveness
Pros & Cons

✓ What Works Well

  • Caring and thorough nurse practitioners
  • Convenient lab services
  • Good patient-provider relationships

✗ Areas to Improve

  • Difficulty reaching the office by phone
  • Billing and prescription errors
  • Inconsistent administrative communication
Frequently Asked Questions
  • Why is it hard to reach the office?
  • How do I schedule a pre-op?
User Feedback

Roselyn Omungo is amazing.

Front desk staff can be difficult.

Telehealth appointments are convenient.

Location Details
Street: 2207 S Clear Creek Rd, Suite 303
Neighborhood: Killeen
City: Killeen
State: Texas
Postcode: 76549
Country: United States
Location
2207 S Clear Creek Rd Suite 303, Killeen, TX 76549
Quick Info
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