Hilltop Chrysler Jeep Dodge Ram
3291 Auto Plaza Drive, Richmond, California, 94806
Hilltop Chrysler Jeep Dodge Ram is a large dealership with a very mixed reputation. Sales experiences are often described as smooth and professional, with several staff members receiving high praise. However, the service department is frequently criticized for long wait times, poor communication, and incompetent repairs. It is a place where you might have a great time buying a car, but you should be cautious about bringing it back for service.
We analyze 78 public reviews for Hilltop Chrysler Jeep Dodge Ram using our data models and filter out spam to highlight only authentic feedback.
If you need service, consider checking other local dealerships; the sales department is great, but the service department is a major pain point.
✓ What Works Well
- Professional and friendly sales team
- Good deals on new vehicles
- Clean and welcoming showroom
✗ Areas to Improve
- Incompetent service department
- Poor communication on repair status
- Aggressive upselling of services
- Do they offer a shuttle service?
- Are their service prices competitive?
- Can I get a loaner car during repairs?
Great sales team, terrible service.
They don't call with updates.
Ask for Cesar or Grace in sales.
- Category Automobile
- Neighborhood Hilltop
- City Richmond
- State California
- Postcode 94806
- Country United States
