Hilton Garden Inn Florence
2671 Hospitality Blvd, Florence, South Carolina, 29501
Guests have mixed feelings about this hotel. While many appreciate the convenient location and friendly staff, there are recurring complaints about aging facilities, cleanliness issues, and the lack of complimentary breakfast. Some guests feel the price does not match the quality of the rooms, while others find it a decent spot for a quick overnight stay. The service is often highlighted as a strong point, though maintenance concerns remain a common theme.
We analyze 75 public reviews for Hilton Garden Inn Florence using our data models and filter out spam to highlight only authentic feedback.
Ask for a room away from the elevators to avoid noise, and clarify breakfast costs at check-in.
✓ What Works Well
- Excellent and friendly staff
- Convenient location near highway
- Clean rooms for most guests
✗ Areas to Improve
- Aging facilities and maintenance issues
- No free breakfast included
- Thin walls and noise issues
- Is breakfast included in the room rate?
- Why is the hot tub out of service?
- Are there pet-friendly rooms available?
Staff made the stay worth it.
A bit dated, but clean enough.
Overpriced for the amenities provided.
- Category Hospitality
- Neighborhood Florence
- City Florence
- State South Carolina
- Postcode 29501
- Country United States
