340 Arnett Blvd, Rochester, New York, 14619
His Branches is a community-focused health center that is deeply appreciated for its compassionate, Christian-based care. Patients love the friendly staff, the ability to get appointments, and the genuine concern shown by the providers. However, there are recurring complaints about the office's phone responsiveness and administrative communication, which can be a source of frustration.
The practice is Christian-based and offers prayer upon request, which many patients find comforting, though they are respectful of all beliefs.
✓ What Works Well
✗ Areas to Improve
They actually listen to you.
The staff is like family.
Great care, but the phone system is a nightmare.