HMG Pediatrics at Medical Plaza
105 W Stone Dr, Suite 2a, Kingsport, Tennessee, 37660
HMG Pediatrics has a strong reputation for excellent doctors like Dr. Stephens and Dr. Wright, who are deeply loved by families. However, the practice is plagued by significant administrative issues, including rude front-desk staff, difficult phone communication, and rigid policies that have alienated long-term patients. The quality of medical care is high, but the office experience is often a source of stress.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the online portal for scheduling to avoid the frustration of the phone system.
✓ What Works Well
- Excellent pediatricians
- Thorough well-checks
- After-hours clinic
✗ Areas to Improve
- Rude front desk staff
- Difficult phone access
- Strict no-show policies
- Are they accepting new patients?
- How do I reach a nurse after hours?
Love the doctors, hate the office staff.
Wait times are too long.
They really care about the kids.
- Category Health & Medical
- City Kingsport
- State Tennessee
- Postcode 37660
- Country United States
readers daily.