HMG Primary Care at Abingdon
641 Campus Dr, Abingdon, Virginia, 24210
HMG Primary Care at Abingdon is generally well-regarded for its medical staff, with many patients praising the care provided by doctors like Dr. Whitman and Dr. Townsend. However, the practice suffers from significant administrative issues, including difficulty reaching the office by phone, delays in prescription refills, and occasional billing errors. Patients often feel the office is overwhelmed.
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Patients recommend using the online portal for communication, as phone lines are frequently busy or disconnected.
✓ What Works Well
- Caring and knowledgeable doctors
- Convenient on-site labs
- Friendly nursing staff
✗ Areas to Improve
- Difficult to reach by phone
- Delays in prescription refills
- Administrative errors
- How do I reach the office?
- Are they accepting new patients?
Dr. Whitman is the best.
The administrative side is a nightmare.
I love the doctors, but the office is overwhelmed.
- Category Health & Medical
- City Abingdon
- State Virginia
- Postcode 24210
- Country United States
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