HMG Primary Care at Colonial Heights
4848 Fort Henry Dr, Kingsport, Tennessee, 37663
Patients appreciate the long-standing care and the convenience of having lab and x-ray services on-site. While many praise the doctors for being diligent and caring, there is a recurring theme of frustration regarding administrative hurdles, specifically with prescription refills and reaching the office by phone. It is a reliable place for primary care, but be prepared for some administrative friction.
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Try to schedule early morning appointments to avoid the afternoon backlog.
✓ What Works Well
- Experienced doctors
- On-site lab services
- Convenient location
✗ Areas to Improve
- Difficult to reach by phone
- Prescription refill delays
- Long wait times
- How do I get a prescription refilled?
- Why is it so hard to speak to a human?
Doctors are great, admin is a headache
Been coming here for years, always good care
Wait times can be long
- Category Health & Medical
- City Kingsport
- State Tennessee
- Postcode 37663
- Country United States
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