HMG Primary Care at Medical Plaza
105 W Stone Dr, Suite 3-A, Kingsport, Tennessee, 37660
HMG Primary Care at Medical Plaza has a very divided reputation. While some patients have found life-saving care and long-term relationships with providers, many others report significant issues with rude front-desk staff, long wait times, and poor communication regarding prescriptions and referrals. The practice seems to struggle with balancing high patient volume with personalized care.
We analyze 60 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always follow up on your own referrals; don't assume the office staff has completed the paperwork.
✓ What Works Well
- Some excellent, caring providers
- Convenient location
- Good nursing staff
✗ Areas to Improve
- Rude front desk staff
- Long wait times
- Poor communication/follow-up
- Why is it so hard to get a prescription refilled?
- Are they accepting new patients?
Great doctor, terrible office staff.
Wait times are astronomical.
They don't listen to simple requests.
- Category Health & Medical
- City Kingsport
- State Tennessee
- Postcode 37660
- Country United States
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