240 Medical Park Blvd, Suite 3000, Bristol, Tennessee, 37620
Patients at HMG Primary Care at Sapling Grove generally appreciate the quality of medical care provided by the doctors and nurse practitioners. Many find the providers to be thorough and attentive. However, there is a recurring theme of dissatisfaction with the front-office staff, with many patients reporting rude interactions and poor communication. Parking and wait times are also frequently mentioned as areas for improvement.
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✓ What Works Well
✗ Areas to Improve
Great doctors, poor office management
Very thorough care
Staff needs better attitude