Hobby Lobby
Retail & Malls · Arts & Crafts Store

Hobby Lobby

1355 East-West Connector, Suite 107, Austell, Georgia, 30106

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

Hobby Lobby in Austell is a popular destination for crafters, offering a wide variety of supplies and seasonal decor. Customers generally enjoy the store's selection and frequent sales. However, there are consistent complaints about understaffing, long checkout lines, and inconsistent customer service. While many find it a great place to get lost in for projects, others are frustrated by the lack of assistance and the slow pace of service.

Our Review Process
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Newest
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Highest rating
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Lowest rating

We analyze 70 public reviews for Hobby Lobby using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 90/100
Crowd Management 55/100
Pro Tip

Check the app for current sales before you go; the in-store signage can sometimes be confusing or outdated.

Extensive craft inventory
Seasonal focus
Pros & Cons

✓ What Works Well

  • Wide variety of craft supplies
  • Great seasonal decor
  • Frequent sales and discounts

✗ Areas to Improve

  • Long checkout lines
  • Understaffed floor
  • Inconsistent customer service
Frequently Asked Questions
  • Do you have this item in stock?
  • When is the next sale?
  • Can someone help me find this?
User Feedback

A crafter's playground.

Waited 15 minutes in line, very frustrating.

Great stuff, but you're on your own finding it.