Hobby Lobby
9002 N 121st E Ave, Suite 100, Owasso, Oklahoma, 74055
Shoppers generally enjoy the wide selection of craft supplies and holiday decor, often finding great deals. However, there are recurring complaints about slow checkout lines, understaffing, and inconsistent customer service. Some customers feel the staff can be rude or dismissive, and there are frustrations regarding store policies on returns and pricing. Despite these issues, many still consider it a go-to spot for their creative needs.
We analyze 72 public reviews for Hobby Lobby using our data models and filter out spam to highlight only authentic feedback.
Try to visit during off-peak hours to avoid the long checkout lines.
✓ What Works Well
- Wide variety of craft items
- Great holiday decor
- Frequent sales
✗ Areas to Improve
- Slow checkout lines
- Understaffing
- Inconsistent customer service
- Why are the lines so long?
- Do you honor online prices?
- Why is it hard to find help?
Great selection, but the service is a drag.
Love the deals, but the lines are a total nightmare.
Staff is spot on for some, but not all.
- Category Retail & Malls
- City Owasso
- State Oklahoma
- Postcode 74055
- Country United States
